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Why you absolutely need to tap into customers’ emotions
If you haven’t already, read Switch, by Dan and Chip Heath. The book dissects how to promote change – and … Continue reading
What is an insight?
Last night I delivered a workshop called “What is an insight and how will I know when I have one” … Continue reading
Do your communications hit the right emotional and rational note.
Aristotle said it first; neuroscience confirms it. To be effective, communications must work on an emotional and rational level. In … Continue reading
Marketers: start exercising your whole brain.
Good marketing decisions are the result of intuition/feeling and reason. Think about the last time you were trying to make … Continue reading
5 steps to more productive focus groups
When you hang out in focus group facilities, you hear people laughing about how the main reason to go to … Continue reading
Are you smart enough?
A client told me today that she liked working with me because I am smart. I said thank you. But … Continue reading
Is sticking to your vision worth the risk?
Donna runs the Insights Group for ThisCompany. She is new to the company and is bringing in a lot of … Continue reading
Drawing for Insights
I don’t know about you, but I can’t draw. My stick figures don’t look like figures at all. They barely … Continue reading
Drumcircle does IMPROV at CPSI
Improv sessions show up frequently at creativity events because a) they are very fun and b) they reflect the essence … Continue reading
Drumcircle’s CPSI (Creative Problem Solving Institute) experience: World Café.
Last week Drumcircle attended CPSI. CPSI (Creative Problem Solving Institute) is the world’s longest running conference on creative thinking and … Continue reading
