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Category Archives: Market Research
Why you absolutely need to tap into customers’ emotions
If you haven’t already, read Switch, by Dan and Chip Heath. The book dissects how to promote change – and … Continue reading
5 steps to more productive focus groups
When you hang out in focus group facilities, you hear people laughing about how the main reason to go to … Continue reading
Show and tell had it right all along.
What does it mean to have the right stuff and do you (or your brand) have the audacity to proclaim … Continue reading
Let’s do business with people, not consumers
I think language is important. The words we use have meaning and impact our feelings, thoughts and actions in ways … Continue reading
#3 Real “Engagement” Requires Real Guts
I’m preparing to make a joint presentation with a client from Xerox and their ad agency, Y&R, at the ARF/Advertising … Continue reading
#2 What’s the value of emotions in decision-making?
In our work at Drumcircle, we often reference neuro-scientific research that supports the role of emotions in decision-making.One of our … Continue reading
