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  • Category Archives: Market Research

    Why you absolutely need to tap into customers’ emotions

    If you haven’t already, read Switch, by Dan and Chip Heath.  The book dissects how to promote change – and … Continue reading

    Posted in Emotions and Marketing, Insight, Market Research, Uncategorized | Leave a comment

    5 steps to more productive focus groups

    When you hang out in focus group facilities, you hear people laughing about how the main reason to go to … Continue reading

    Posted in Market Research | Comments Off

    Show and tell had it right all along.

    What does it mean to have the right stuff and do you (or your brand) have the audacity to proclaim … Continue reading

    Posted in Advertsing, Brands, Emotions and Marketing, Market Research, Marketing | Tagged , , , , , , , | Leave a comment

    Let’s do business with people, not consumers

    I think language is important. The words we use have meaning and impact our feelings, thoughts and actions in ways … Continue reading

    Posted in Advertsing, Brands, Emotions and Marketing, Market Research, Marketing | Tagged , , , , , | Leave a comment

    #3 Real “Engagement” Requires Real Guts

    I’m preparing to make a joint presentation with a client from Xerox and their ad agency, Y&R, at the ARF/Advertising … Continue reading

    Posted in Advertsing, Brands, Innovation, Market Research, Marketing | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

    #2 What’s the value of emotions in decision-making?

    In our work at Drumcircle, we often reference neuro-scientific research that supports the role of emotions in decision-making.One of our … Continue reading

    Posted in Emotions and Marketing, Emotivation, Market Research, Marketing, Uncategorized | Tagged , , , , , , | Leave a comment